This section contains basic information that people may find helpful. It is in A-Z form with the exception of the Care Directory and is constantly being updated and added to. Just click on the links on the left under the Information tab to find information on your chosen subject.




The information on the pages in this section has been taken from a variety of places and has simply been added to the Harlestone Home Care website as an aid to provide people with basic information of some health conditions. It is by no means considered by Harlestone Home Care as a substitute for professional advice or expert information and as such, Harlestone Home Care accepts no responsibility or liability for any ill affects suffered that a person or persons believes could be as a consequence from any information provided here. 


Finding Care - Care Directory

If Harlestone Home Care is not the care provider for you, please feel free to ring our office if you require assistance finding another service. Alternatively you can use the Northamptonshire Care directory by following this link:



Some of the pages included here have links to further information on other sites. The links are usually underlined. Harlestone Home Care accepts no liability or responsibility for the information contained on linked pages and again these pages are linked as a guide and to provide further information to our clients and staff.


If you would like certain information to be included then please let us know.


Directory of Addresses


Care Quality Commission

You can contact CQC at their England based National Customer Service Centre:

 Telephone: 03000 616161

 Fax: 03000 616171


Or write to them at:

CQC National Customer Service Centre



 Newcastle upon Tyne

 NE1 4PA


An online contact form is also available at:

NHS Direct - 111


For safeguarding concerns contact the Adult Care Team at Northampton Borough Council via telephone at: 0300 330 7000

•01604 838 970 (Text phone)

Their contact centre is open Monday to Friday, from 9am to 5pm.

There is also an online form available for reporting safeguarding concerns at:


Local Government Ombudsman

0300 061 0614 8.30AM – 5PM Monday – Friday.

There is also an online contact form at


Brick Barn 1st Floor,

Home Farm Business Park

Church Way


NN12 8XS

















A Member of the United Kingdom Home Care Association






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