Always striving to acheive in new areas, HHC have now finally fully commited to completely paperless systems.
Our electronic systems mean that any changes to a client or something else such as changes to medication or information to be passed on can be addressed in real time.
This means that the staff are able to work and respond to clients in a much more efficient and accurate manner keeping abreast of the needs and preferences of each client as they arise.
HOW DO CARE WORKERS ACCESS RECORDS?
Each staff member has an APP on their smart phone so that they are able to see the care that each client needs, risk assessments and care plans. The records are only available to the staff when needed and do not remain on their app indefinitely. HHC staff are also able to access their photo ID card and produce this when needed.
Staff can use their APP to record many things such as; client daily activities, shadow records and incident reports.
They also use a QR code that is located in each client's home to log in and out of each visit. If they have not logged in within a certain time frame then an alert is sent to the office staff. This means that HHC is able to ensure that clients receive the care that they need at the time that they need it. It also protects staff as we are able to check their safety between client visits.
WHAT IF I NEED SOMEONE ELSE TO SEE MY RECORDS?
We can supply other professionals such as GP's or District Nurses with access to a client's individual system if needed and agreed with the client or their appropriate representative.
Working in this way, eliminates the need for paper, printing and travel by the office staff by car and is therefore a sustainable way to preserve the environment.
It means that autorities will be able to conduct their business with us remotely if they wish to, enabling actions such as CQC inspections to be conducted from a location of the inspector's choice.
The electronic systems represent a positive development for domically care and we are proud to be a part of leading the way for forward thinking and improvement.
If you would like to find out more then please contact the HHC office on 01604 419600.